Shipping and returns

Shipping
All shipping of articles purchased from janeStudio.it is done through Poste Italiane or private courier.
On the purchase page, please indicate the method you prefer.

Delivery times
Your package will arrive in about 3-8 days from the ordering date.

Shipping costs
Standard: 6.60€ Zone 1 (Europe and Mediterranean), 7,80€ Zone 2 (Africa, Americas, Asia), 8,40€ Zone 3 (Oceania)
Private Courier: Please request estimate

RETURNS:
You may return the merchandise within 14 days from the delivery date (D. Lgsl. 206/2005), in which case, write us at shop@janestudio.it saying you would like a return and we will tell you how to proceed.

Remember to leave your bank account or credit card number so we can credit your account. The merchandise must be in its original packaging.

Once we have received the merchandise and verified its condition, we will credit your payment within a maximum of 14 days. The shipping costs for the return will be your obligation.

The right to return the merchandise ceases if the product has been damaged or used in an unusual or unreasonable manner.

No returns will be accepted for:
audio products (eg. CDs) whose packages have been opened or relative seals have been broken.
digital products (downloads AAC, m4a) downloaded through a link from the website.